An official itemized invoice is generated with every subscription payment: monthly for individual Premium plans, and annually or semi-annually for school volume licenses. During your 30-day free trial, no invoice is generated because no charge occurs.

Accessing Your Invoices

1. Open the whiteboard and navigate to Account from the sidebar.
2. Select the Subscription & Billing section.
3. View your billing history table, which lists transaction dates, billing periods, and amounts.
4. Click Download PDF next to any billing period to save the invoice for your tax or district reimbursement records.
5. In many jurisdictions, educator software subscriptions qualify as tax-deductible educational expenses; check with your tax advisor for local regulations.

Updating Billing Addresses and Purchase Order Numbers

School district business offices and institutional reimbursements often require specific district entity names or purchase order (PO) numbers on receipts:

1. In the Subscription & Billing panel, click Edit Billing Details.
2. Enter the official billing name and address: for institutional purchases, provide the school or district office details rather than a home address.
3. Add a purchase order (PO) number in the reference field if mandated by district accounting.
4. Save changes. Updated details apply immediately to all upcoming billing statements.

For school volume licenses, the designated school coordinator manages district invoicing details, as detailed in School Volume Licensing.

Missing Invoices or Billing Inquiries

1. Confirm the transaction timing: during the initial 30-day trial, no charges occur and no invoices exist.
2. Check your email spam folder if you receive automated payment receipts via email.
3. If your access is provided under a school volume license, invoices are sent directly to your school business office.
4. If an invoice cannot be found, contact our billing desk via the Contact Page with your account email address and payment date.

Lesson plans and student rosters remain strictly separated from billing records, as detailed in What Data is Stored.

Summary

Invoices are available as downloadable PDFs under Account > Subscription & Billing. Update billing addresses and PO numbers anytime. School districts receive consolidated volume billing.