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Help

How can we help?

Every guide answers one question and takes less than two minutes to read. If you need assistance, contact our support team.

Six Help Categories

From your first lesson on the projector to volume licensing for your entire school.

Getting Started

From an empty whiteboard to complete lessons: quick guides to get started.

9 Articles

Account & Billing

Work without signup, understand Premium, and manage billing and subscriptions.

8 Articles

Privacy & Security

Data protection, secure storage in Germany, browser memory, and privacy standards.

5 Articles

Troubleshooting

Step-by-step solutions for microphone permissions, display issues, and browser errors.

5 Articles

Popular Getting Started Guides

The guides teachers and educators use most frequently in their first lessons.

What Data is Stored

Complete transparency: what data stays in local browser storage, what is synchronized to servers, and how billing data is strictly separated.

Need Further Assistance?

Three ways to find what you need beyond our help guides:

  • Looking for a specific tool: The tools overview explains each tool with practical classroom examples.
  • Want ready-made lessons: Under Templates, find prepared whiteboard setups you can adapt in seconds.
  • Pricing, schools, or privacy: Check Pricing, For Schools, and our Privacy Policy for detailed details.
  • Still stuck: Contact our support team. Let us know your browser, device, and the issue you are experiencing.

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