Educators, school principals, and district technology directors frequently inquire about our hosting infrastructure and server location. All centralized servers and cloud services for ClassHelper are located in Germany within the European Union.

What Data Reaches Our Servers

The vast majority of classroom instruction requires zero server interaction due to our browser-first architecture:

1. Free Whiteboard Use: Without an account, all lesson collections, student rosters, drawings, and images remain in your browser local storage on your device.
2. Standard Web Assets: Server transfers are limited strictly to delivering static web application files: HTML, stylesheets, fonts, and icons.
3. No Tracking Cookies: ClassHelper sets zero marketing or tracking cookies. When you browse the site and use classroom tools, no cookie banners are needed because no persistent profiling cookies exist.
4. Cloud Synchronization (Premium): When educators opt into Premium accounts, encrypted copies of saved boards and folders are synchronized with our servers in Germany for cross-device access.

Subprocessors and Infrastructure Partners

Our technical stack relies on carefully vetted service providers with strict data protection commitments:

1. Hosting Facility: Core servers and cloud databases are hosted with IONOS SE in Frankfurt am Main, Germany. All customer account data resides in this facility.
2. Content Delivery and Protection: We utilize Cloudflare for web application security, DDoS defense, and global static caching. Traffic from schools is routed through low-latency edge points with end-to-end encryption.
3. Analytics: ClassHelper does not use third-party behavioral analytics or advertising trackers. Any aggregate telemetry is privacy-preserving and hosted directly on our German servers.
4. Payment Processing: ${stripeSentence}

Full technical specifications, subprocessor roles, and retention periods are published in our Privacy Policy.

Information for School District Compliance

School administrative reviews typically require three institutional assurances:

1. Data Processing Agreement: We provide compliant DPAs for schools and districts upon request through our School Licensing portal.
2. Infrastructure Verification: All cloud account data and synchronized boards remain stored on infrastructure in Germany.
3. Student Privacy: Because student rosters stay in browser storage by default, student records never enter cloud databases. See Student Data Privacy for details.

Districts purchasing volume access can pay via single invoice rather than individual credit cards.

Summary

ClassHelper servers are situated in Frankfurt am Main, Germany. In the free tier, whiteboard content stays on your local device. Premium syncs to secure German infrastructure, and billing data is strictly isolated with Stripe.